General conditions of Sale.


This document establishes pre-contractual information on distance contracts in the online store www.cloud-usb.com, referred to in article 4 of Decree-Law no. 24/2014 of February 14, and all sub-domains / sub-websites. The domain www.cloud-usb.com and the brand TECH-ALGARVE is owned by Angelo G. Cruz, headquartered in Faro, with fiscal number 200988069.

TECH-ALGARVE reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice.

Both browsing the cloud-usb.com website and its sub-domains and sub-websites, as well as the purchase of any product at those addresses, presupposes the acceptance of the present information and General Conditions of Use contained in this page.

  1. The User undertakes to use this website in compliance with the provisions of applicable law, refraining from using the website for activities contrary to law, morality and good manners, or rights and interests of third parties.
  2. The cloud-usb.com website may have links to other websites which may contain useful information / tools for its users. These general conditions will not apply to third party websites. Therefore, if you visit another website, redirected from our website, you should read the privacy policy of the website.

  3. Cloud-usb.com reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website, its services and the general conditions of use, with the exception of contracts already executed and in execution . These modifications will serve to improve the website while improving the services offered to the user of the website which, if it does not agree with the changes made, may resolve the contract.

  4. All content and information contained on cloud-usb.com and its sub-domains are the property of TECH-ALGARVE and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos on that website is subject to prior authorization.

  5. Cloud-usb.com takes into account the information on the essential characteristics of the products through technical descriptions shared by its suppliers, and photographs that illustrate the products marketed, in strict respect of the best standards in the market.

  6. The retail prices indicated on www.cloud-usb.com and its sub-domains are presented in euros. VAT is included in all prices mentioned.
  7. The costs of the shipping service may be for the account of the user and buyer, and add to the total value of the selected products. The user will be informed of these charges before confirming his request and completing the purchase process. TECH-ALGARVE reserves the right to change prices at any time. However, TECH-ALGARVE undertakes to apply the rates and prices indicated at the time of making the purchase order.

  8. In the event of a computer error, manual, technical or any other cause causing a substantial change not foreseen by TECH-ALGARVE in the retail price, in such a way that it becomes exorbitant or manifestly derisory, the request will be considered invalid and void.

  9. The prices of the products available at www.cloud-usb.com are valid for purchase orders made through www.cloud-usb.com, coinciding with those presented in the TECH-ALGARVE face-to-face sales.

 

Shipping


The shipping prices for your order are fixed. The delivery times are usually 7 working days, however, this is an estimate and always subject to incidents or delay of the carrier. Delays in delivery are not subject to refund from the moment the order is delivered successfully.

Warranty


The articles marketed by TECH-ALGARVE on www.cloud-usb.com are subject to the legal guarantee regime, in accordance with the provisions of article 5 of Decree-Law no. 67/2003, of April 8, with changes introduced by Decree -Lei No. 84/2008, of 21 May.

Faulty Product - You can open an RMA (Return Merchandise Authorization) request through the online store and follow the process.

Returns for transport damage - If the customer detects any anomaly or damage caused by the transport of the article that he ordered, he must immediately notify TECH-ALGARVE.

In the case of large volumes, the customer must, upon receipt and unpacking, check for any visible damage that may have been caused by transportation. If the article has any damage it should not accept it. After signing the transport guide, TECH-ALGARVE will not be liable for any physical damage caused by transportation.

Returns and Right of free termination of contract


The consumer has a period of 14 days from the day he acquires the physical possession of the goods or the day on which he acquires the physical possession of the last good, in the case of several goods ordered in a single order and delivered separately, to proceed to the return of your order, and without having to indicate the reason.

For online purchases (online and to be received at the address via the carrier), the Portuguese Law establishes to the consumer a period of 14 days (commonly known as the reflection period) after taking physical possession of the goods, during which he can return the item (s) article (s) without the need to state a reason.

In cases of free termination of the contract, the return postage will be charged to the consumer, as stipulated in no. 2 of article 13 of Decree-Law no. 24/2014 of 14 February. You can conveniently start a return at the following address info@cloud-usb.com